Build your business with us

BEI Services is made up of a group of skilled professionals dedicated to serving the Office Automation Industry. As the only service-analytics driven solutions provider in the industry, we work exclusively within the channel and are dedicated to making our clients the most successful organizations they can be. From raw data to business intelligence to the implementation of best business practices specific to each individual business, BEI offers not just advisors, but implementers of projects and policies, while delivering the employee training necessary for a business to grow.

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Testimonials

Our techs work hard to be the top tech each month…by analyzing our performance through BEI we are able to determine exactly what things we need to do to help them improve their performance.

Our callback percentage is dropping because the techs are doing complete calls… We are holding fewer calls for parts because we use our monthly stats to improve our parts restocking program. Compiling parts usage reports and machine statistics is easy with BEI…and when I have a question about the program it’s easy to get the answer…sometimes in just minutes!

Ed Kangas – Field Service Supervisor

Marimon Business Systems, Inc.

I am a bit unique to the Service Manager Field. I have had no field experience, and I am a woman two strikes. However, when we obtained BEI, even a rookie can look good. The support is amazing, they call back with the information you need and even give you more than expected.

BEI is a must in this industry. There are so many reports and information that would take you hours, even days to gather and BEI has it at your fingertips. They are constantly updating and giving you even more information. BEI is like my assistant, it has all the information and I get all the credit. Thanks for all you and your staff’s help Steve!

Sue Asher

CBS

By creating and optimizing territories for our technicians, we have significantly reduced our incompletes and increased our FCE. We have seen an increase in tech efficiency as well as better preparedness in terms of car stock. Our hold for parts overall has decreased by as much as 10%. Our FCE has increased as much as 11%. Incompletes have reduced and maintained steadily below 10% company goal.

Joe Pesetsky – Branch Technical Manager

Pacific Office Automation

I recommend every dealer use BEI Services. Over the years, the information they have provided us has saved our organization tens of thousands of dollars beyond our investment in their program.

Kevin McCarthy – President and CEO

Modern Office Methods

One of the great challenges of service management is how to duplicate yourself to be able to accomplish everything that is needed from that position, Tech Acuity helps do exactly that. It has allowed me to not only give the numbers but the visual and tracking tools to show how every stat is linked.  The flow of coaching that Acuity helps to facilitate helps build my supervisors into mobile service managers.

Josh Raven – VP of Service

Standley Systems

Test Drive BEI Services For Two Weeks

BEI is so confident that our solutions will pay for themselves we offer a no obligation evaluation of your service and parts operations.

COMPREHENSIVE INSIGHT EVALUATION