Build your business with us

NEXERA is made up of a group of skilled professionals dedicated to serving the Office Automation Industry. As the only service-analytics driven solutions provider in the industry, we work exclusively within the channel and are dedicated to making our clients the most successful organizations they can be. From raw data to business intelligence to the implementation of best business practices specific to each individual business, NEXERA offers not just advisors, but implementers of projects and policies, while delivering the employee training necessary for a business to grow.

Read More  Learn About the BSC Merger

 

Testimonials

I have been extremely happy with both the BEI product and the exceptional support I receive. The data we pull from BEI is extremely valuable when dealing with our vendors and the integrity is respected by those vendors. Additionally, the TechComp program has helped me focus the Service Technicians on the quality objectives which make us successful.

John Hobbs – Operations Manager

Solution One

Utilizing BEI Services solutions has increased our First Call Effectiveness 29%, reducing manpower requirements and decreasing our response time by more than 5 hours. Our serial count has grown 39%, while only we increased parts spend by 5.5%.

Dave Mann

South Coast Copy Systems

BEI Services and the Technician Compensation Program have reduced our parts cost by 28%!

Peter G. Humphrey

Office Copying Equipment, LTD.

After we implemented the BEI Services solutions, we’ve increased our First Call Effectiveness by 17%, reducing callbacks 8% and hold for parts returns 9%. As of today, we have increased our serial count over 18% while decreasing our average monthly parts spend by almost 35%, saving us more than $12,000 every month. The solutions BEI offers have made a tremendous difference in our service department, saving us both time and money, while increasing customer satisfaction.

Ann Gilley – CFO

 

Ed and Ed

With BSC, you have unlimited access for one monthly fee. That access is to staff who are experienced and knowledgeable in our industry. There are a lot of other people may be in the industry, but they don’t really know what they are doing. BSC has the experience and knowledge to deliver turnkey solutions with staff with diversified skills who work within all areas of our business.

Tom Rizk – President

Coastal Copy, Inc.

Test Drive NEXERA Services For Two Weeks

NEXERA is so confident that our solutions will pay for themselves we offer a no obligation evaluation of your service and parts operations.

COMPREHENSIVE INSIGHT EVALUATION