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Webinar • BEI Services Skip to main content


BEI Solutions Overview 2018 – A Webinar Series


The BEI Services team has been hard at work developing our new value-added solutions for our customers. Many of these new features will have a direct impact on your bottom line. We have tailored each of these webinars to help Business Owners, Service Managers, Service Technicians and Financial Directors see how BEI Services can help add value in your department. Invest an hour with us to find out what’s new, and see how BEI Services can provide Insight, Action and Profit to your business.Please join us for our upcoming webinar series that will provide a brief overview of BEI Services solution suite.

 

EXECUTIVE INSIGHT AND REPORTING

Today’s leader demands data to help clarify the reality of current circumstances and prepare for future possibilities. Our Executive Insight Reporting Dashboard provides an uncomplicated visual perspective of the knowledge and insight from within and behind your company’s data, warning and highlighting areas of operational cost excesses. The trended data graphs allow you to quickly see and understand critical areas within your company.

Date: Wednesday, April 25, 2018
Time: 12:00 – 12:30 PM EDT

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PERFORMANCE MEASUREMENT AND COACHING

Performance Management and Coaching is the first-ever comprehensive, structured management solution for dealerships to effectively collaborate, communicate and manage all aspects of service operations to deliver superior service performance. The on-demand data and structure provided allow for “at a click” performance reporting and employee development tools that can be utilized at all levels of the organization. Expectations can be clearly defined and model specific performance goals can be set and managed for Technicians. From CEO to VP, to Operations Management, Service Management, Supervisors, Service Team and Technicians, this solution allows you to quickly dive deeper into your organization to explore key business metrics and proactively collaborate with your team on performance objectives and strategic business opportunities.

Date: Thursday, May 3, 2018
Time: 1:00 – 1:30 PM EDT

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TERRITORY CREATION AND MANAGEMENT

Territory Mapping allows you to easily create territories visually while technician specific territory demand time requirements are calculated automatically. Not only is it now easy to create territories based on technician model performance, but territories can also be specialized by manufacturer, machine segment, model or customer. After territories are created, both technician assignments and territory-based car stock requirements can be imported directly to your ERP, saving your company countless hours in territory and car stock creation, adjustment and maintenance. Territory Mapping also monitors the integrity of your territories monthly to ensure they stay effective and efficient at all times!

Date: Tuesday, May 8, 2018
Time: 12:00 – 12:30 PM EDT

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ADVANCED INVENTORY MANAGEMENT

One of the most important aspects of any business is efficient inventory management. Not having enough inventory on hand means you run the risk of compromising service profitability due to the costs associated with return visits, while having too much is costly in more ways than one. BEI Services Advanced Inventory Management solutions will help your company walk the inventory management tightrope, keeping your inventory logistics personnel informed when improper warehouse inventory levels are detected and when parts are falling into obsolescence. Accurate and automated car stock creation and inventory restocking functionality will also ensure that technicians have the right parts at the right time, increasing customer satisfaction and driving service profitability to new heights.

Date: Wednesday, May 9, 2018
Time: 12:00 – 12:30 PM EDT

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TECHNICIAN INCENTIVE PROGRAM

BEI Services offers the most utilized turnkey, self-funding technician incentive program in the industry that is proven to drive service performance to staggering levels. Our program is unique in that it is based on our exclusive national model specific performance data, encouraging technicians to meet or exceed minimum national standards per model. Technicians are rewarded based on service call quality, installing the right parts and getting equipment to run as long as possible between service calls. Technicians are also incentivized to fix your customers equipment right the first time, without having to return due to a call quality issues or not having the correct parts. Most dealerships recognize a 20% reduction in service costs as a result of the program and an increase in customer retention and satisfaction.

Date: Friday, May 11, 2018
Time: 1:00 – 1:30 PM EDT

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